MacTech 05102016

MacPolicy Group Agenda

Tuesday, May 10, 2016

2:30 to 4:30 — Room B16-B Hillsborough Bld.

1) Announcements – 5 min

a OIT only supports version 10.9.5 or newer of Mac OS X after Dec 31, 2015

b OS X versions that shipped with Intel Hardware:

c Vintage and Obsolete Apple Products:

d Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage with purchase info.

e OIT does not have a  support policy for Boot Camp. & OIT  does not support Classic mode at all.

f Mac Collection Licenses and Media info at

g Kaspersky Endpoint Protection for Macintosh – Antivirus for campus.

h OIT Macintosh Support Web Site for updates.

i Unity Macintosh Workflow uses /Users/$uid$ in the Active Directory configuration with a local home on each machine

j Modified Unity Macintosh Installs are supported by the unit which has made the modifications.

k OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.

l Please remember to check prices at to verify best price with NC State Marketplace

m Authorized NC State personnel wanting to get access to training and tools for Apple Certified Technician should register at   Email for Sold-to Account number and approval. Must login each month to keep!!

n UNC Combined Pricing Initiative (CPI)

o Casper Suite Enterprise service  (, for details)

p PSU MacAdmins June 27-30, 2016 Everette will attend

r JAMF National Users Conference (JNUC) October 18-20, 2016 Everette will attend

s Apple World Wide Developer Conference (WWDC) – Were able to get in via lottery- Dan W. will attend for OIT.

t Apple Bulk Buy is in progress – The last day to submit a template is Monday, May 16 at 12:00PM.

2) Training – 5 min

  • CrashPlan for Organization Administrators Training Class
    Wednesday, June 15, 2016 (01:30 PM – 04:30 PM)
  • Mobile Security for iOS Devices (iPhone, iPad, and iPod Touch) Lunch N Learn
    Thursday, August 11, 2016 (12:00 PM – 01:00 PM)
  • Advanced OS X Management Training Class
    Wednesday, May 18, 2016 (01:30 PM – 04:30 PM)

3) Service Updates- 20 min

Casper – Update to 9.9.1 complete.  JCDS is being synced to master JDS.  Testing needed (set policy packages to install from JCDS).  If all tests ok will make JCDS master and decommission JDS system wide after June 1, 2016.  Differences from JDS a) JCDS can not be a source for Casper and b) only manual sync from JCDS to other distribution points (JDS, etc) but this will not matter if all software is from JCDS. Alpha testing SSO solutions for SAML with Google and Shib.

CrashPlan – Still Working on fix for issue with brand new clients using 5.x where “deferred” login is not working and blocks automatic addition of new users.

NetBoot – 10.11.4 (nuke.nbi & sh)

AutoPKGR – no new packages, More clean up as we approach Casper JCDS move.

Kaspersky – continue to see /cores/core.nnn files fill of boot volumes.Need logs per and


4) Casper Quick Add Issue- 5 min

Be aware of [D-010188] An issue where a QuickAdd package that was created with Recon v9.82 would fail with a JAMF Cloud-hosted JSS instance.  This should be fixed on next release but we are seeing this currently. Discussion

5) Command Line Basics- 45 min

Overview of OS X command line tools used for everyday management.

UN*X: man, cd, ls, du, cat, more, grep, nano

Apple: defaults, PlistBuddy, systemsetup,sysadminctl,softwareupdate, diskutil, dscl


6)Q&A – 15 min

You ask we try to answer

Next meeting – Tue. June 14, 2016 in Room B16-B Hillsborough from 1:30-2:30 pm.

MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec

MacPolicy – 2nd Tuesday of every quarter: Feb, May, Aug, Nov.

Neither MacPolicy or MacTech will not meet in July.

All meetings will be held in B16-B Hillsborough Bld unless otherwise announced.

Please mark your calendar.