MacTech Groups Agenda
Tuesday, May 8, 2018
3:00 to 4:30 — Room B16-B Hillsborough Bld.

 

1. Announcements – 5 min
   1. MacTech/MacPolicy have been meeting for 20 years
   2. OIT only supports OS X 10.11.6 and macOS 10.13.4 or newer
   3. Status page for jamfcloud.com services see http://status.jamfsoftware.com
   4. OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
   5. Slack group ncstateit.slack.com #macintosh
   6. Apple Sales: Paul Petrogeorge-paulpetro@apple.com & Sys Eng: Dave Andersen-andersen1@apple.com
   7. macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
   8. Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
   9. Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
   10. Antivirus for university owned devices – go.ncsu.edu/antivirus
   11. Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$
   12. OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
   13. Please remember to check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
   14. Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at  help@ncsu.edu Must login to GSX monthly!!
   15. UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/campus-it/it-purchasing/unc-combined-pricing-initiative-cpi-program-at-nc-state/
   16. JAMF Pro Enterprise service go.ncsu.edu/jamf,  go.ncsu.edu/casperinfo and go.ncsu.edu/uwc for details

2. Training Needs – 5 min

1. 1. OIT-Managing OS X with Jamf Pro – Request –
      reporter.ncsu.edu/link/courseview?courseID=OIT-JPro01-JPro01&deptName=OIT
   2. OIT-Casper Best Practices for Packagers – Request – webapps.ncsu.edu/classmate/workshop/index/details/workshopId/351
   3. OIT-Advanced OS X Management with Jamf Pro – Request – webapps.ncsu.edu/classmate/workshop/index/details/workshopId/881
   4. CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
   5. Local Based Commercial Training – training.computertree.com/course/
   6. JAMF Pro Training – www.jamf.com/training/

3. Service Updates – 10 min

1. 1. Jamf Pro – V 10.5.0RC running in production
      JDS servers all removed from nc.jamfcloudcom and JCDS is running as production master distribution server.
      Service Now Discovery Plugin for JAMF Pro has been granted to NCSU for 1 year.  The plugin is now running in SN Dev.
      nccloudtest is updated to 10.5.0 and has the CommunityPatch server configured for patch management https://beta.communitypatch.com
   2. CrashPlan – No changes
   3. NetInstall – OIT has frozen the netinstall service due to Apple moving to Internet Recovery – https://support.apple.com/en-us/HT204904 (Command-Option-R)
   4. AutoPKGR – OIT has downgraded AutoPkgR to 0.54 and some package uploads are working but others still require manual upload.  The AutoPkgR community is waiting on Jamf to provide true API.
   5. Antivirus – MSSCEP 4.5.32.0 is available for university owned macOS devices.
      NCSU-Campus-MSSCEP-Mac_4.5.32.0.pkg
      https://nc.jamfcloud.com/packages.html?id=5536
   6. Apple School Manager (ASM) move is complete – All future VPP and MDM will be handled in ASM with managed Apple Id’s of from <unityid>@appleid.ncsu.edu

4. Summer Meeting Schedule – 5 min
   No July or Aug meetings due to Everette being on leave.  Use Slack group or email as needed.
   Discussion
5. Jamf Issue Summary- 15 min
   Jamf Pro 10.5.0 gold master is out.  Have a look at the known issues in http://docs.jamf.com/10.5.0/jamf-pro/release-notes/Known_Issues.html.  There are many in this release that affect us.  We have asked Jamf Support if there is any advantage in moving from the RC to the gold master or just update when 10.5.1 comes out and are waiting for response.  We are essentially stable now and servers are not dying under previous bug of millions of unserviceable MDM commands.  Uploads of packages that take more than ~ 120 seconds will continue to fail intermittently until both issues [PI-004101] Jamf Admin fails to upload and replicate large packages to the JCDS or AWS distribution points and [PI-004504] Packages may intermittently fail to upload to JCDS via Jamf Admin are fixed.  Discussion
6. CAS Meeting Update – 10 min
   The June 2018 CAS meeting was short with many folks missing due to leave.  All items discussed were tabled until next meeting.  Everette did introduce discussion on 3 items: 1) Unified Software updating and patching schedules for win, mac, lin, 2) Adopting native technologies vs using 3rd party add on software, and 3) implementation of required support  services for the Endpoint Protection Standard (ie official key escrow, compliance reports, etc).  See: https://docs.google.com/document/d/1rX-aAyozULUT4H4gz-ngD-L2INBmnx-iQq9_SQ8nlAM/
   Discussion
7. WWDC 2018 Recap – 30 min
   Everette will recap the implications of the WWDC announcements for our environments.  One big note is the drop of 32bit applications essentially next year (~Fall 2019)…  Expect huge vendor lag in this area. Also be aware that tightening of security will mean that scripts and User Template inserts will need to be re-written and re-designed.  The fact that MS Office 365 and Adobe Light Room CC are coming to the App Store means we can manage using VPP but will need to see what this means for license.  Other implications.
   Discussion
8. Q&A – 15 min
   You ask we try to answer

Next meeting:

MacPolicy – Tue. Sep 11, 2018 in Room B16-B Hillsborough from 1:30-2:30 pm.
MacTech – Tue. Sep 11, 2018 in Room B16-B Hillsborough from 2:30-4:30 pm.
MacPolicy – 2nd Tuesday each quarter in Feb, May, Sep, Nov.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Sep, Oct, Nov, Dec
MacPolicy and MacTech do not meet in July or August.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.