MacTech Groups Agenda
Tuesday, Dec 11, 2018
2:30 to 4:30 pm
Room B16-B Hillsborough Bld.
Announcements – 5 min
OIT only supports macOS 10.13.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/campus-it/it-purchasing/unc-combined-pricing-initiative-cpi-program-at-nc-state/
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
Training Needs – 5 min
OIT-iOS Mobile Security – Request reporter.ncsu.edu/link/courseview?courseID=OIT-iOSMob-Security&deptName=OIT
OIT-Managing OS X with Jamf Pro – 2/20/2019 reporter.ncsu.edu/link/courseview?courseID=OIT-JPro01-JPro01&deptName=OIT
OIT-Jamf Pro Best Practices for Packagers – 3/28/2019 – reporter.ncsu.edu/link/courseview?courseID=OIT-JPro03-JPro03&deptName=OIT
OIT-Advanced OS X Management with Jamf Pro – 4/15/2019 reporter.ncsu.edu/link/courseview?courseID=OIT-JPro02-JPro02&deptName=OIT
CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 10 min
Jamf Pro – V 10.8.0 updated 11142018
nccloudtest.jamfcloud.com running 10.8.0
Jamf Pro 10.9.0 is in Beta 3.
Service Now Discovery Plugin for JAMF Pro waiting on update for SN London
CommunityPatch server is still in flux and we are waiting for stability to add to test.
CrashPlan – running 6.8.4 in production. Changing to fully hosted model with SSO over next year but still working on plan. Will require a new full backup and a new client install (not automatic).
Internet Recovery – https://support.apple.com/en-us/HT204904 Command-Option-R to install latest version for hardware or Command-R to install currently installed version. Still seeing issues with post 10.14 Command-Option-R.
AutoPKGR – Beta support for JCDS is on github. Waiting for release to implement
AntiMalware/Virus – All versions of Microsoft System Center Endpoint Protection for Macintosh Antivirus will be removed from nc.jamcloud.com on Wed Dec 19, 2018 due to end-of-life for the product. There is a removed script named Watch sysnews.ncsu.edu for replacement.
Sensitive Data Discovery – NCSU-Campus-SpirionIdentityFinder1061.pkg will be available as soon as we can get the installers. We are not going to deploy 10.6.0 since it has a crashing bug when scanning archives.
Apple School Manager – No changes. Several groups have added DEP and VPP server tokens.
macOS 10.14.2 update – 15 min
New features in 10.14.2
One new “fix” is for enabling File Vault and managing the Secure Token here is a good explanation:
Software Needs for Spring 2019 – 5 min
Around the room looking for software that needs to be packaged for SP2019.
macOS AD Auth Issues Update – 5 min
OIT has closed the tickets with Apple and Microsoft Support. The issue was bad/incomplete configuration information when using “old style”, non-profile Directory Binding in Jamf Pro. Configuration Profiles (or PreStage Enrollment) are Apple’s blessed way of delivering Directory Services configuration and are available within Sites. Please delete older Directory Bindings as soon as possible.
Q&A – 15 min
You ask we try to answer
MacPolicy – Tue. Feb 12, 2019 in Room B16-B Hillsborough from 1:30-2:30 pm.
MacTech – Tue. Jan 8, 2019 in Room B16-B Hillsborough from 2:30-4:30 pm.
MacPolicy – 2nd Tuesday each quarter in Feb, May, Sep, Nov.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacPolicy and MacTech do not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.