MacTech Groups Agenda
Tuesday, Oct 8, 2019
2:30 to 4:30 pm
Room B16-B Hillsborough Bld.
Announcements – 5 min
OIT only supports macOS 10.13.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh Workflow uses Active Directory configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to check prices at www.apple.com/education/pricelists/ to verify best price with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
UNC Combined Pricing Initiative (CPI) oit.ncsu.edu/campus-it/it-purchasing/unc-combined-pricing-initiative-cpi-program-at-nc-state/
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
JNUC 2019 www.jamf.com/events/jamf-nation-user-conference/2019/ Everette attending, Joey J. Presenting.
Training – 5 min
OIT-iOS Mobile Device Security – Request
OIT-Managing Apple Devices with Jamf Pro – Request –
OIT-Jamf Pro Best Practices for Packagers – Request–
OIT-Advanced Apple Device Management with Jamf Pro – 11/19/2019
CrashPlan for Sub-Org Administrators – Request –
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 15 min
Configuration Management – Jamf Pro 10.15.1 is production.
Jamf Pro 10.16.1 is now available for test on nccloudtest.jamfcloud.com
Jamf Pro 10.17.0 is in Beta 2.
Patch Definition Management – Community Patch No change. kinobi.io beta No change.
PLEASE TEST in nccloudtest.jamfcloud.com!!
CrashPlan – Production 7.2.0 No Change
Internet Recovery – https://support.apple.com/en-us/HT204904 Command-Option-R to install latest version for hardware or Command-R to install currently installed version.
Software Packaging – seeing issues with failed uploads on autopkg again and uploading by hand.
AntiMalware– MSSCEP and Kaspersky should be removed!!
DetectX Swift is available and should be installed see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
NOTE: JAMF has bought an Endpoint Protection company. Will see if anything is announced at JNUC 2019 next week.
Sensitive Data Discovery – NCSU-Campus-Spirion10800.pkg
NOTE: We have seen Spirion crash with a segmentation fault on macOS 10.15.0/1. Spirion support responded with:
“We apologize for the inconvenience. We have identified the issue and it should be addressed in a future release of the Mac client.
Catalina is not supported by the Spirion client at this time. We do not have a confirmed release version this will be addressed in, however we are hoping for Q1 2020”
Apple School Manager – No changes or updates.
AppleCare for Enterprise –on hold pending Apple being able to add to MarketPlace
Endpoint Protection Standard – Phase 2 is Dec 31, 2020.
See Jamf Pro Cheat Sheet at: oit.ncsu.edu/help-support/apple/jamf-pro/jamf-pro-policy-cheat-sheet/
Little movement here. Some talk about iOS/iPadOS but nothing announced. There are just short of 2500 NCSU iOS devices already managed in Jamf Pro.
Other – Alertus is a 32 bit app we are working to find out when/if the vendor will release a 64 bit version
SAP Releases Privileges app – 5 min
Managing admin access has been challenging for many folks. The developers at SAP have released their custom Privileges.app which can change the current user from standard to admin on demand without passwords. There is a command line tool that can be used to remove admin at every login. The app is configurable using a macOS configuration profile.
How to Make Your Users Your New Device Managers – Joey Jenkins – 30 min.
Joey will give his JNUC 2019 presentation talking about management strategies he uses for enabling users to manage their devices. Discussion and questions
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Dec 10, 2019 in Room B16-B Hillsborough from 2:30-4:30 pm.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech dos not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.