MacTech Groups Agenda
Tue, Dec 8, 2020
2:30 to 4:30 pm
Announcements – 5 min
OIT only supports macOS 10.14.6 or newer
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
macOS versions that shipped with Intel Hardware: support.apple.com/kb/HT1159
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Apple Care Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity Macintosh MultiUser Workflow uses NoLoAD configuration with local home directory at /Users/$uid$
OIT supports only Apple, Intel (i386) hardware for Mac OS and software. Only unmodified iOS is supported.
Please remember to verify prices at www.apple.com/education/pricelists/ with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
Training – 5 min (any course available via Meet/Zoom upon request)
OIT-iOS Mobile Device Security – TBA reporter.ncsu.edu/link/courseview?courseID=OIT-iOSMob-Security&deptName=OIT
OIT-Managing Apple Devices with Jamf Pro – Feb 11, 2021 – 1:30 to 4:30 pm
OIT-Jamf Pro Best Practices for Packagers – Mar 11, 2021 – 1:30-4:30 pm
OIT-Advanced Apple Device Management with Jamf Pro – Apr 8, 2021 – 1:30 -4:30 pm
CrashPlan for Sub-Org Administrators – Request – reporter.ncsu.edu/link/courseview?courseID=OIT-CPlan1-CPlan1&deptName=OIT
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 30 min
Configuration Management – Jamf Pro production is 10.25.2 Jamf Pro 10.26.0 in test on nccloudtest, and three is no current beta. Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS. See oit.ncsu.edu/it-security/eps-implementation/config-mgt-systems/
Patch Definition Management – No change.
Backup for Endpoints – The Code42 production service is at version 8.5.0 Existing clients are automatically updated from the cloud server. For New installs only the package in JAMF is “NCSU-Campus-Install Code42-850.pkg”. The “NCSU-Campus-Install Code42CrashPlan License and Config.pkg” is required in the policy as before for new installs.
Internet Recovery – For Intel Macs: https://support.apple.com/en-us/HT204904.
For ASi Macs: https://mrmacintosh.com/restore-macos-firmware-on-an-apple-silicon-mac-boot-to-dfu-mode/
Apple Silicon devices running macOS are more like iPads now and have several recovery options including:
System Recovery – Will boot automatically if macOS Recovery is unavailable
macOS Big Sur USB Installer Drive – External boot for macOS Installers is enabled by default on ASi
Apple Configurator 2 REVIVE – reinstalls macOS Recovery retaining user data on the drive
Apple Configurator 2 RESTORE – reinstalls macOS Recovery, ERASES drive!! and reinstalls macOS
Software Packaging – No change. Still having to fix update failures manually. Most recipes have not been updated to pull installers for Universal versions yet. New SPSS 27 pkg (intel) with correct license is available in Jamf Pro.
AntiMalware – No change. DetectX Swift (intel) is still available and should be installed see oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
Sensitive Data Discovery – No change. NCSU-Campus-Spirion10800.pkg
Apple School Manager – There have been significant changes to the ASM interface. REMINDER: For device management ALWAYS use Edit Device Management and NOTHING ELSE!!
AppleCare for Enterprise – Still on hold pending Apple being able to add to MarketPlace.
Endpoint Protection Standard – Phase 2 deadline-Dec 31, 2020.
See Jamf Pro Cheat Sheet at: go.ncsu.edu/jamfcheat
Jamf Update to 10.26.0 – 10 min
The Jamf management framework now supports Macs with Apple silicon, meaning the jamf binary is now universal. Update scheduled for Dec 9, 2020 between 1800 and 2345.
Apple IT Update, December 2020 – Dave Anderson – 60 min
Dave will join us with a presentation on
– Big Sur- Impact
– Apple Silicon: the M1
– Deployment Workflows
And a time for discussion and questions.
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Jan 12, 2021 Virtual via Google Meet.
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar