MacTech Groups Agenda
Tue, Sep 13, 2022
2:30 to 4:30 pm
In person for hands on Room B16-B Hillsborough Building
Announcements – 5 min
OIT only supports macOS 11.6.7 or newer after Dec 31, 2022
Status page for jamfcloud.com services see http://status.jamfsoftware.com
OIT Macintosh Support Web Site go.ncsu.edu/mac for updates.
Slack group ncstateit.slack.com #macintosh
Apple Sales: Paul Petrogeorgeemail@example.com & Sys Eng: Dave Andersenfirstname.lastname@example.org
Vintage and Obsolete Apple Products: support.apple.com/kb/HT1752
Apple Education Support Line 800-800-2775 use this number only. Always verify Applecare Coverage.
Antivirus for university owned devices – go.ncsu.edu/antivirus
Unity MultiUser Workflow uses XCreds with local home directory See go.ncsu.edu/jamfcheat#xcreds
OIT supports only Apple branded Intel (intel64) and Apple Silicon(arm64) hardware for macOS and software. Only unmodified iOS/iPadOS/tvOS is supported.
Please remember to verify prices at www.apple.com/education/pricelists/ with NC State Marketplace
Authorized NC State personnel wanting to get training and tools for Apple Certified Technician should request an invitation by opening a help desk ticket at email@example.com Must login to GSX monthly!!
JAMF Pro Enterprise service go.ncsu.edu/jamf, go.ncsu.edu/jamfinfo and go.ncsu.edu/uwc for details
Required Jamf Pro Implementation of Endpoint Protection Standard – go.ncsu.edu/jamfeps
JAMF Pro Cheat Sheet at go.ncsu.edu/jamfcheat for details on common configuration management tasks
JNUC 2022 – Everette will attend live – https://www.jamf.com/events/jamf-nation-user-conference/2022/ NOTE there is a cheaper (not free) virtual option that avoids travel and lodging costs.
UNC CAUSE 2022 is in Charlotte – 2022.unccause.org. If you are going, consider riding the train with us!
Training – 5 min
Virtual Quick Start Jamf Pro at NCSU course – 1 Hour – available by scheduling Everette at calendly.com/ncsuega
Hands On only:
OIT-Jamf Pro Best Practices for Packagers – 9/22/2022 2:30-4:30 pm reporter.ncsu.edu/link/instanceview?courseID=OIT-JPro03-JPro03&deptName=OIT&instanceID=000008
OIT-Managing Apple Devices with Jamf Pro – 10/27/2022 2:30-4:30 pm
OIT-Advanced Apple Device Management with Jamf Pro – 11/22/2022 2:00-5:00pm
Local Based Commercial Training – training.computertree.com/course/
JAMF Pro Training – www.jamf.com/training/
Service Updates – 30 min
Configuration Management – Jamf Pro production is currently 10.40.1, test on nccloudtest is 10.41.0, and there is no current beta. Please test 10.41 for a late Sep update to production.
Jamf Pro is the only approved Configuration Management system for macOS, iOS/iPadOS, and tvOS. See oit.ncsu.edu/it-security/eps-implementation/config-mgt-systems/
Patch Management – The Jamf App Catalog at docs.jamf.com/jamf-app-catalog/Jamf_App_Catalog.html now has 94 titles and should be used to install and patch on macOS.
XCreds Project – Version 2.0 of XCreds is now in production with the XCreds Login support. See: https://twocanoes.com/products/mac/xcreds/
All Sites should move away from NoLoAD as it will require an update to work beyond macOS 13 and is no longer in development. Use either XCreds(free) or Jamf Connect (buy licenses from UNC SO contract).
See go.ncsu.edu/jamfcheat#xcreds and go.ncsu.edu/jamfcheat#jc for implementation details.
Backup for Endpoints – The Crashplan production service is at version 10.2.1.16.
A new universal installer will be available with the next, rebranded release sometime before the end of 2022 and will adopt the Crashplan naming and installation paths.
For NEW installs only, use the package in JAMF is “NCSU-Campus-Code42_Crashplan-10.2.0-univ.pkg” The “NCSU-Campus-Install Code42CrashPlan License and Config.pkg” is required in the policy as before for new installs. (Note this universal installer is one we fabricated by wrapping the 2 installers Crashplan provides with a postinstall that figures out the right one to use.)
Internet Recovery – https://support.apple.com/en-us/HT204904.
Also see: https://mrmacintosh.com/restore-macos-firmware-on-an-apple-silicon-mac-boot-to-dfu-mode/
Moving the packages not covered by Jamf Catalog to use Jamf Uploader instead of the JSSImporter. JSSImporter is EOL and will cease to work in Oct 2022 when Jamf enforces the new OAuth requirements for the Jamf API.
AntiMalware – DetectX Swift 1.0983 (universal) is still available. See oit.ncsu.edu/help-support/apple/jamf-pro/detectx-setup-in-jamf-pro/
For Sites that have paid for a Crowdstrike Falcon license use NCSU-OIT-Crowdstrike-6.4.155.03.pkg for new installs. Patching is done directly from the MCNC Crowdstike server. Note that a PPPC configuration profile is needed for silent installation on devices with non-admin users. See details at:
Apple School Manager – No change. REMINDER Make sure you *unassign* any devices you have sent to surplus.
Endpoint Protection Standard – Required Jamf Pro Implementation of Endpoint Protection Standard is at go.ncsu.edu/jamfeps
Tech Short: iPad Kiosk Mode with Web Browsers – Scott Leonard, NCSU-DELTA – 15 min
Scott will present how Delta creates locked down, iPad kiosks with Web Browsers like Safari and Chrome Discussion
New Apple Hardware and Software Update – Dave Anderson, Apple Sales Engineer – 60 min
– All-new MacBook Air with M2 (Two hands-on for Twosday!)
– MacBook Pro 13” with M2 (Two hands-on for Twosday!)
Discussion of new Apple OS updates and features. Hands on Demo with new M2 devices
Q&A – 15 min
You ask we try to answer
MacTech – Tue. Oct 11, 2022 In person/Zoom hybrid
MacTech – 2nd Tuesday each month: Jan, Feb, Mar, Apr, May, Jun, Aug, Sep, Oct, Nov, Dec
MacTech does not meet in July.
Meetings usually held in B16-B Hillsborough Bld.
Please mark your calendar.