Training & Help

A variety of training opportunities and support resources are available for Two-Factor Authentication on campus.

 

The initial campus rollout of NC State’s current two-factor authentication methods — Duo and Google 2-Step — is scheduled to occur between January and October 2017 and will be managed in a phased approach. OIT will contact campus units and departments individually to schedule in-person training for employees.

Employees who would like to enroll in Duo and Google 2-Step prior to their department’s designated enrollment period may:

 

Campus Workshops

  • Two-Factor Authentication at NC State
    • Training will take place in a computer lab or classroom.
    • Participants should bring their mobile device(s) to enroll and laptop (if not conducted in a computer lab).

Training & Support Contacts

Custom Training Requests

  • During the initial 2FA campus implementation from January through October 2017, OIT will coordinate custom training directly with university units and departments.
  • Please contact your local IT representative for tentative departmental training dates.

Local IT Support

  • Members of your local IT support staff are available to assist you with the 2FA enrollment process.
  • Ask your supervisor how to contact your IT support staff.

Help Desk

If you do not have local IT support or your local IT support is not available: