Enrollment assistance is available to all NC State account holders.  To get help with two-factor authentication:

• Consult online enrollment documentation.
  • Duo online tutorials
  • Google 2-Step online tutorials
• Contact support staff with questions.

• Turn on Google 2-Step verification
• Duo Security Enrollment Guide
  • Enroll your first device
  • Add another device or manage settings
• Online Tutorials
  • Duo tutorials (four videos)
  • Google 2-Step tutorials (four videos)
  • Full-length Recorded Workshop (65 min)

Duo at NC State Playlist

Google 2-Step at NC State Playlist

Full-length Recorded 2 FA Workshop (65 min)

Local IT Support

• Your local IT support staff can assist you with the 2FA enrollment process.
• Ask your supervisor how to contact your IT support staff.
  

Help Desk

If local IT support is not available, use these resources:

• NC State Help Desk
• OIT Walk-in Center:
  West Dunn Building
  (corner of Thurman and Dan Allen Drive)
  Check website for hours.