OIT Walk-in Center

Walk-In CenterStudents can receive computer support in these areas:

  • Operating system
    Including virus and spyware removal. The WIC supports current versions of Windows and Mac OS only.
  • Software
    Most software packages are easy to install, but if you encounter difficulty, Walk-in Center staff are happy to help.
  • Network connectivity
    Eduroam, Nomad, and wired connections in the residence halls
  • Warranty and hardware repair
    For computers and warranties purchased through the NC State Bookstore
  • Unity account
    Including password resets, disabled accounts
  • 2-Factor Authentication (2FA) support
    Duo Security and Google Two-Step Verification support

When you visit

  • Bring your Wolfpack One Card (campus ID card)
    so we can provide you with the best possible customer service.
  • Plan to allow at least 20 minutes
    for us to properly diagnose your computer’s problems.

Location

Central Campus
West Dunn Building, Room 101
2901 Thurman Drive at intersection with Dan Allen Drive
Raleigh, NC 27695

Get directions (map)

Hours

Fall and Spring

  • Monday-Friday: 8 a.m. to 7 p.m.
    After 5 p.m., please ring doorbell.
  • Saturday: Noon to 5 p.m.
    On Saturday, please ring doorbell.
  • Sunday: Closed

Summer

  • Monday-Friday: 8 a.m. to 5 p.m.
  • Saturday: Noon to 5 p.m.
    On Saturday, please ring doorbell.
  • Sunday: Closed

Classes not in session

  • Walk-In Center closes at 5 p.m.
  • See university Calendars for dates.

Official university holidays

  • Walk-in Center is closed.
  • If holiday is on Friday, Walk-in Center is also closed Saturday.
  • If holiday is on Monday, Walk-in Center is also closed the previous Saturday.
  • See University Official Holidays and Closings for dates.

Parking

Please note: the gate on Dan Allen Drive at the railroad overpass is CLOSED to vehicles between 9 a.m. and 5 p.m. Monday-Friday when classes are in session.

 

Contact