As the fall semester begins, it’s a good time to check the security settings on your NC State G Suite account and your personal Google (Gmail) account if you have one.
Make sure you have a recovery phone number and an alternate email address just in case you need account recovery assistance. And, update your recovery information if it has changed.
The NC State Help Desk has reported a few instances where student workers haven’t accessed their accounts in awhile or have typed an incorrect password, causing Google to present them with a login challenge. When a recovery phone number or email is not set, it can be a difficult process for these users to gain access to their accounts.
To check your security settings, go to your Google Account.