WolfPrint Technical Information

Contents

Supported Environments

  • Windows
  • Mac
  • Linux

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Printer Requirements

  • WolfCopy approved
  • Status retrievable by SNMP
  • Page count retrievable with PJL commands
  • Accept customized security and configuration settings

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Requesting a Printer

Submit a ServiceNow Incident to the WOLFCOPY workgroup for a new printer request.

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Printer Hookup

  • WolfCopy delivers, installs and supplies the network cable for the printer hookup.
  • OIT is responsible for setting up network configurations and monitoring the printers’ status.

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Networking Fee

The customer is responsible for any fees associated with network installation and port activation.

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Network Port

  • Each printer is required to have a dedicated network port configured on the printer VLAN.

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Adding a WolfCopy Printer to your Computer (new)

Important: See Adding WolfCopy Printers, new changes effective Fall 2018.

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 Naming Convention

  • All lowercase
  • Official NC State building abbreviation (linked to NC State Campus Map)
  • Room number
  • Queue ID

Examples:

Printer Type Building Abbreviation Room Number Queue ID Print Queue Name
black/white dhl 2413 1 dhl-2413-1
color dhl 2413 color1 dhl-2413-color1
plotter bs 203 plot1 bs-203-plot1

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 IP Address and Host Name Assignment

OIT will register the printers mac address for an IP address and hostname using NCSU’s Host Management Tool.

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Printer Object Configuration

  • Domain Name:  wc.ncsu.edu
  • MAC Pool:  WolfCopy Printers

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Access Control Lists

OIT’s recommended security settings are distributed by Access Control Lists (ACLs).

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