Information & News Services

How can the OIT Information & News Services team help you?

Campus-wide services

OIT staff services

Team goals

As part of Outreach, Communications and Consulting, the Information and News Services team aims to:

  1. Help the Office of Information Technology (OIT) achieve our organizational vision and our operational goals of Pervasive Transparency and Collaborative Engagement
  2. Provide accurate and timely communications about OIT for on- and off-campus communities
  3. Enhance NC State students’, faculty’s and staff’s ability to use IT resources and their knowledge of IT issues
  4. Advance the mission and strategic plans of NC State University

Migrate content into oit.ncsu.edu

Information and News Services helps manage the migration of content into oit.ncsu.edu, a Drupal-managed Web site. To begin migrating content, open a project.

For general questions about the migration, Rhonda Greene.

Request marketing or publicity content development services

We want to help you get the word out about what your OIT unit, department or team is doing. We can help you devise content for news announcements or articles, your services, press releases, fliers, brochures, or posters. For large projects, we can also help you devise a communication plan, including help with audience analysis and determining the appropriate communication channels for your audience. Contact Rhonda Greene to help with your marketing and publicizing.

Request editing services

We provide editing services for all OIT-based communications. Two kinds of edit are available:

  • A copyedit
    • A copyedit consists of correcting spelling, punctuation, grammar, terminology and jargon, and adherence to style guidelines.
  • A technical edit
    • A technical edit considers these things about the information:
      • Audience (for example, technical, laypeople, “insiders,” students, faculty, staff)
      • Purpose
      • Context (for example, will the information be accessed on a laptop, on a mobile device, in a dimly lit room, under stressful conditions?)
      • Accuracy
      • Completeness (for example, if a task is involved, are all steps covered or considered?)
      • Clarity
      • Concreteness (for example, are examples provided for complex concepts, and are they appropriate for the audience?)
      • Style
      • Organization (that is, is the information divided into, and presented in, a logical sequence?)
      • Retrievability (that is, does it facilitate scanning, navigation, searchability, and contain a table of contents or an index?)
      • Visual effectiveness (for example, legible fonts, clear and appropriate graphics)
      • Task orientation (that is, is it written from the user’s perspective and is the reason for reading or doing a task clear?)

    Request a copyedit or a technical edit.

Communication planning and resources

Information and News Services can help you create effective communication plans for new OIT projects and services, notable achievements and upcoming events and issues.

  • Advertising venues to consider for various audiences, such as students, faculty, and staff: Media Channels
  • NC State Brand Book, including Editorial Guidelines (such “e-mail” vs. “email,” “Web site” vs. “website,” how to code links, capitalizing Brickyard and Belltower, acceptable abbreviations, and so on). If something is not found in the university editorial guidelines, then it defaults to AP Style guidelines, of which there is a reference copy available in the office of Rhonda Greene.
  • Information and News Services publications: OIT News and Staff News.
  • Template pages for projects:
    • Home (Project manager, project background, goals and objectives, scope, authority, constraints and assumptions, and start and end dates)
    • Structure (Team members, sub-teams and members, and how the project will be run)
    • Meetings (Agendas and minutes)
    • Resources (Charter documents, schedules, deliverables, planning sheets, worksheets, and whatever other documentation needing storage and sharing by the project)
    • Feedback (Mechanism for feedback to the project manager or the entire project team)
    • Status Updates (Accomplishments, outstanding issues, next steps)