Information & News Services

How can the OIT Information & News Services team help you?

Campus-wide services

OIT staff services

Our team goals

As part of Outreach, Communications and Consulting, the Information and News Services team aims to:

  • Help the Office of Information Technology (OIT) achieve our organizational vision and our operational goals of Pervasive Transparency and Collaborative Engagement
  • Provide accurate and timely communications about OIT for on- and off-campus communities
  • Enhance the abilities of NC State students, faculty and staff to use IT resources and their knowledge of IT issues
  • Advance the mission and strategic plans of NC State University

Migrate content into

Information and News Services helps manage the migration of content into, a WordPress-managed website. To begin migrating content, open a project.

For general questions about the migration, Rhonda Greene.

Request marketing or publicity content development services

We want to help you get the word out about the activities of your OIT unit or team.

  • We can help you devise content for news announcements or articles, your services, press releases, fliers, brochures, or posters.
  • For large projects, we can also help you devise a communication plan, including help with audience analysis and determining the appropriate communication channels for your audience.

Contact Rhonda Greene to help with your marketing and publicizing.

Request editing services

We provide two kinds of editing service for OIT-based communications.


A copyedit of your communication consists of:

  • Correcting spelling, punctuation, grammar, terminology and jargon
  • Adhering to style guidelines.

Technical edit

A technical edit of your communication considers these aspects:

  • Audience
    Examples: technical, laypeople, “insiders,” students, faculty, staff
  • Purpose
  • Context
    Examples: Accessibility of the information on a laptop, on a mobile device, in a dimly lit room, under stressful conditions
  • Accuracy
  • Completeness
    Example: All steps of a task are covered or considered
  • Clarity
  • Concreteness
    Example: Audience-appropriate examples are provided for complex concepts.
  • Style
  • Organization
    The information divided into and presented in a logical sequence.
  • Retrievability
    Information is easy to scan, navigate and search and contains a table of contents or an index.
  • Visual effectiveness
    Examples: legible fonts, clear and appropriate graphics
  • Task orientation
    Written from the user’s perspective, with clear reasons given for reading or doing a task

Request a copyedit or a technical edit.

Communication planning and resources

Information and News Services can help you create effective communication plans for new OIT projects and services, notable achievements and upcoming events and issues.

  • Advertising venues to consider for various audiences, such as students, faculty, and staff: Media Channels
  • NC State Brand, including Editorial Style Guidelines
    • Examples: “e-mail” vs. “email,” “Web site” vs. “website,” how to code links, capitalizing Brickyard and Belltower, acceptable abbreviations.
    • For items not covered by the university editorial style guidelines, the AP Style Guide is used.
      A reference copy is available in the office of Rhonda Greene.
  • Information and News Services publications: OIT News
  • Template pages for projects:
    • Home
      Project manager, project background, goals and objectives, scope, authority, constraints and assumptions, and start and end dates
    • Structure
      Project teams and sub-teams and how the project will be run
    • Meetings
      Agendas and minutes
    • Resources
      Charter documents, schedules, deliverables, planning sheets, worksheets, and any other documentation needing storage and sharing by the project
    • Feedback
      Mechanism for feedback to the project manager or the entire project team
    • Status Updates
      Accomplishments, outstanding issues, next steps