Enterprise Application Services

Enterprise Application Services, Gwen Hazlehurst, Director

Enterprise Application Services (EAS) is responsible for the design, development, implementation, operation and enhancement of NC State's enterprise administrative applications. Systems supported include Financial, HR, Student Administration, Advancement, System Access Request and the MyPack Portal. EAS works closely with various central offices and campus organizations such as the University Financial Officers and takes direction from the Administrative Systems Steering Team and Administrative Systems Management Team in support of these systems.

EAS is composed of the following departments:

  • Advancement, Business Intelligence, eCommerce, Java & Non-Credit Systems - Ken McLeester Director
  • Identity & Access Management and Document Management Systems - Connie Reitfort, Director
  • Configuration Management - Cheryl Cleveland, Manager
  • Financial Systems  - Ron Reed, Director
  • HR Systems - Wade Davis, Director
  • Student Information Systems - Sherwood Bryan, Director

EAS provides the following services:

  • Business process analysis & solution design
  • System evaluation/"fit-gap"
  • Functional specification development
  • Application development/system modification
  • Reporting development/enhancement
  • Configuration/Change management
  • Application upgrades and maintenance
  • Production support/problem resolution
  • Project management of enterprise application projects
  • Facilitation of governance teams