Shared Services

Eric Sills, Assistant Vice Chancellor

Shared Services provides a wide array of enterprise level infrastructure and middleware services for OIT and other campus IT organizations. Research Computing in collaboration with the Research Office, the Office of the Provost, and colleges also provides High Performance Computing  (HPC) and Virtual Computing Lab (VCL) services. Research Facilitation Service (RFS) staff located in OIT are also part of the Research Computing unit. RFS is provided in collaboration with Libraries and the Research Office.

Middleware Services

  • Application Infrastructure Services
    Middleware/multi-tier application services (e.g., PeopleSoft and SAS Business Intelligence)
  • Identity and Access Management
    Oracle Identity Management, System Access Request, Self Service Password, MFA Bypass
  • Identity and Web Services
    Shibboleth Single Sign On, Web services, Google Workspace, GitHub, Identity management, Authentication and authorization services
  • Design and Web Services
    Managed WordPress Environments, WordPress Plugin and Theme development, Contract support services, OIT Website management
  • Windows Middleware Services
    WolfTech AD Directory Services, WolfTech Configuration Management,  AD Federated Services, AD Public Key Infrastructure, WolfTech AD Automation & Integration.

Infrastructure Platform and Services

  • Automated Workload Services
    Production management, batch and EDI processing, report archive and distribution, and payroll printing.
  • Central Services and Integration
    Enterprise scale Linux including RHN Satellite, MySQL database, Monitoring and Notification Services, Configuration Management Database (CMDB), Linux Configuration Management Services using Puppet, Time Service, and Printing Services.
  • Platform Compute Services
    Infrastructure deployment, Virtual server service, Hardware systems service, Storage Hosting service, Cloud services integration, and VCL development and operation

Research Computing

  • High Performance Computing
    Distributed memory and shared memory parallel computing resources; HPC data storage; HPC software; HPC support, consulting, and collaboration
  • Research Storage
    On campus storage for research data. Default allocation for each researcher and allocations for awarded grants based on the grant’s data management plan. Separate storage areas for general research data and sensitive research data (such as controlled unclassified information – CUI).
  • Research Facilitation Service
    Assists researchers with identifying information technology requirements for their projects particularly with regard to computing and data management requirements.

Virtual Computing Lab

Private cloud computing services: application delivery for faculty and students, instructional server deployment, long-term server deployment. Apache VCL project management. Apache VCL development.

Outreach Technology

mobile app development and consulting (On Campus App), macOs and iOS configuration management service (JAMF), CrashPlan, Go Links

Special Projects

  • Facilitating NC Community College use of VCL – funded by NC Community Colleges