Enterprise Application Services

Gwen Hazlehurst, Assistant Vice Chancellor

Enterprise Application Services (EAS) is responsible for the design, development, implementation, operation and enhancement of NC State’s enterprise administrative applications. Systems supported include Advancement, Business Intelligence & Analytics, Document Management, eCommerce, Financial, Human Resources, Identity & Access Management, Lab Management, Non-Credit, Research Administration, Student Information,  and the MyPack.

EAS works closely with various central offices and campus organizations such as the University Financial Officers and takes direction from the enterprise systems steering teams and the Enterprise Application Committee in support of these systems.

 

EAS senior leadership consists of:

 

EAS supports the following systems:

  • Advancement (Advance)
  • Business Intelligence/Analytics (SAS)
  • Document Management (OnBase)
  • eCommerce (Higher One)
  • Financial
  • Human Resources
  • Identity & Access Management (OIM)
  • Lab Management
  • Motor Fleet Management
  • MyPack Portal
  • Non-Credit (REPORTER)
  • Research Administration (RED)
  • Student Information (SIS)
  • Teaching Licensure Tracking (SAGE)

 

EAS provides the following services for supported systems:

  • Business process analysis & solution design
  • System evaluation/”fit-gap”
  • Functional specification development
  • Application development/system modification
  • Database Administration
  • Reporting development/enhancement
  • Configuration/Change management
  • Application upgrades and maintenance
  • Production support/problem resolution
  • Project management of enterprise application projects
  • Facilitation of governance teams