Walk-in Center
Technology and media services support is offered in the West Dunn Building. Students can receive support in these areas:
- Software, including virus and spyware removal
- Connectivity for users of ResNet and the campus wireless network
- Warranty and hardware for computers purchased from the Campus Bookstore
- Unity account (e.g., password reset)
- Campus cable television
- Campus telephone and voice mail
In addition, the Center will:
- Distribute software
- Rent out Play Station II, DVD, VCR and converter boxes
Please note: The Walk-in Center will require your Campus ID card in order to provide you with the highest possible customer service. If you do not have a Campus ID card, the AllCampus office is located down the hall of the West Dunn Building, and can address this issue. Thank you for your understanding and patience in this matter.
Location
101 West Dunn Building
On the corner of Dan Allen Dr. and Thurman Dr.
Raleigh, NC 27695
Click for directions!
Hours
| Phone Support Hours: | Monday-Friday: 7am-6pm |
| Walk-in Support Hours: | Monday-Friday: 8am-7pm, Saturday: noon -5pm |
The Walk-in Center is closed during official University Holidays. If a university holiday falls on a Friday, the WIC will be closed Saturday as well. If a university holiday falls on a Monday, the WIC will be closed the Saturday before.
Contact Information
General Help Desk:
Phone: (919) 515.HELP (4357)
Fax: (919) 513.0877
Email: help@ncsu.edu
Walk-in Cable TV or Telephone:
Phone: (919) 515-7099, Option 1
Email: student_telecommunications@ncsu.edu
WolfBYTES Request Line: (919) 515-1082
WolfBYTES Request Email: wolfbytes@ncsu.edu
AOL Instant Message: NCSUCmTch
WOLF TV Suggestion Email: requests@ncsu.edu
Directions
Walk-in services are located in room 101 of the West Dunn Building. The West Dunn Building is located on the corner of Dann Allen Drive and Thurman Drive on Central Campus, next to the railroad tracks near Bragaw Residence Hall.
Reminder: The Walk-in Center will require your Campus ID card in order to provide you with the highest possible customer service. If you do not have a Campus ID card, the AllCampus office is located down the hall of the West Dunn Building, and can address this issue. Thank you for your understanding and patience in this matter.
Maps:
Orig. Posted: Thu, 10/15/2009 - 08:24 — jmartin3.ncsu.edu Last Modified: Thu, 10/15/2009 - 08:10