Overview of Customer Center
◦ Persistent Shopping Cart – The Shopping Cart is saved as items are added. Enter partial requests and save them for later.
◦ Redesigned Cart Layout – The Shopping Cart may contain numerous requests and even multiple request types. Perform Add, Change, and Move actions all in one request! Submit some or all of the requests in the Shopping Cart. Unsubmitted requests will expire after 30 days.
◦ Summary Page of Submitted Requests – After submitting one or more requests, a printable summary page displays. If any requests were not submitted, the summary page would list the reason(s) why.
◦ System Alerts/News – System alerts are displayed in color bars across the top of the Home page. News is shown in the News section of the Home page.
◦ Repair Requests – An easy-to-use form to request a repair for any of your department’s services and equipment.
◦ View Bill – An HTML bill rendered in an easy-to-view format with drill-down functionality to see multiple levels of bill detail.