Unity Credentials

Contents

Your Unity credentials

Everyone affiliated with NC State is assigned a pair of computing credentials — Unity ID and default password — as follows:

Unity ID

Automatically generated from your name, your Unity ID is also known as your Unity username, user ID or login ID. Here’s how you receive it:

  • New undergraduate students can find their Unity ID in the wolfPAW system.
    NOTE: Students’ Unity credentials are NOT the wolfPAW login and password they created on the wolfPAW Registration Page.
  • New graduate students receive their Unity ID in their admission letter.
  • New faculty and staff receive theirs when they are hired, via email from the Onboarding Center.

Default password

  •  Eight-digit number is composed of two items:
    • Last four digits of the ID number on your Wolfpack One Card
    • Four digits of your birth month and day.
  • Example:
    • Card ID ends in 1234
    • Birthday is January 31 (i.e., 01/31)
    • Default password is 12340131.
  • CAUTION: Your default password is NOT secure.
  • Used ONLY to create a new password. Here’s how:
  • Cannot be used to access IT resources; e.g., MyPack Portal.

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Two-factor Authentication (2FA)

  • This gives an extra level of protection for your account.
  • TWO services provide Two-factor Authentication at NC State
  • You are strongly encouraged to enroll in BOTH services
    as soon as possible
    after you first access your account.
  • NOTE: All NC State employees are REQUIRED to enroll in BOTH 2FA services by Oct. 31, 2017.

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What your credentials provide

Your Unity ID and password (NOT your default password) are your keys to numerous university IT resources, including:

  • MyPack Portal
    • Human Resources
    • Student Information System
    • Financial System
  • G Suite, including:
    • Gmail
    • Calendar
    • Docs
    • Sites

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Campus ID number

  • Nine-digit ID number on your Wolfpack One Card.
  • New students receive this at New Student Orientation.
  • New faculty and staff receive this at New Employee Orientation at the Onboarding Center. Also available from departmental Human Resources representatives.
    A.K.A. Employee ID, PeopleSoft ID
  • NOTECampus ID number cannot access IT resources.
    Those are available only with Unity ID and password.

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Security questions and answers

  • For all users
    • This required feature increases your account security.
    • It lets you easily reset your password yourself (if needed).
      Or you can have an OIT staff member reset it for you.
      You’ll just need to correctly answer one or more of your security questions.
    • During setup, you must select three security questions and provide answers.
    • For security reasons, you cannot see your submitted answers, but you can change them.
  • For users who set up security questions and answers BEFORE May 8, 2017
    • These were not transferred into the current Identity Management system.
    • If you haven’t already done so, please re-enter them at:
      Set User Identification and Authentication (UIA)
    • You can use your same questions and answers or create new ones.
    • You must set up UIA security BEFORE you can change your password.
  • For new students and employees
    • During initial password creation you will be setting up security questions and answers.
    • Haven’t yet created an initial password? Please do so now.
    • For increased security, be sure to set up Two-factor Authentication (2FA).
      NOTE: ALL NC State employees MUST set up BOTH 2FA services by Oct.31, 2017

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When you need a new password

If any of the following applies to you, then you must create a new password promptly.

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INITIAL password creation or first change after May 8, 2017

If you are

  • CREATING a password for the very FIRST time as a new student or employee
    OR
  • CHANGING a password for the first time since May 8, 2017,

then you’ll need to follow this initial three-stage procedure, but ONLY ONCE.
Subsequent password change procedure is simpler.

First Stage: Change from your default password or current password:

  1. Go to Password Change Form.
  2. Enter your Unity ID.
  3. Follow the instruction that applies to you:
    • If you are a new student or employee, then enter your default password.
    • If you are changing a password for the first time since May 8, 2017, then enter that password.
  4. Follow the Guidelines for Password Strength and create a new password.
  5. Confirm your new password.
  6. Submit.
  7. Go to Set User Identification and Authentication (UIA) security questions.

Second Stage: Set up security questions and answers:

On the Set User Identification and Authentication (UIA) page:

  1. Follow the guidelines and
    set up three security questions and answers.
  2. Submit.

Third Stage: Change your password:

NOTE: For security reasons, your first-time password creation (or first change after May 8, 2017) was canceled so you could set up your security questions and answers in the current IdM system, which you’ve now completed. This cancellation won’t happen again during subsequent password changes.

  1. Go back to Password Change Form.
  2. Enter your Unity ID.
  3. Follow the instruction that applies to you:
    • If you are a new student or employee, then re-enter your default password.
    • If you are changing a password for the first time since May 8, 2017, then re-enter that password.
  4. Follow the Guidelines for Password Strength and create a new password.
    NOTE: You may use the password you created in the First Stage (above) of this procedure before setting up your UIA security questions.
  5. Confirm your new password.
  6. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

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SUBSEQUENT password change

If you’ve already created or changed a password for the very first time since May 8, 2017, and now you need a new one, then select the procedure that fits your situation from the two given below.

Procedure 1: If you KNOW your password (or it has been reset)

  1. Go to Password Change Form.
  2. Enter your Unity ID.
  3. Enter your current password.
    NOTE: If your password has just been reset, then your current password is your default password.
  4. Follow the Guidelines for Password Strength and create a new password.
  5. Confirm your new password.
  6. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

Procedure 2: If you DON’T KNOW your password

First, reset your password as follows:

NOTE: Employees with a P4 or P5 level password must contact the NC State Help Desk for this service.

  1. Go to the Reset Password page.
  2. Enter your Unity ID.
  3. Submit.
  4. On the Reset Password Challenge page that opens, correctly answer one of your security questions (chosen randomly).
  5. Submit.
    Your password will be reset to your default password.

Then, create a new password as follows:

  1. Within 30 minutes after this reset, go to Password Change Form
  2. Enter your Unity ID.
  3. Enter your default password.
  4. Follow the Guidelines for Password Strength and create a new password.
  5. Confirm your new password.
  6. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

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Securing your password

  • It is crucial that you safeguard your password.
  • Add another level of security by enrolling in BOTH services that provide Two-factor Authentication (2FA).
    NOTE: ALL employees are REQUIRED to enroll in BOTH 2FA services by Oct. 31, 2017.
  • NEVER share your password with anyone for any reason, no matter how urgent the request.
  • Assume that every request for your password, typically by email or on a website, is always fraudulent unless you are certain that it isn’t.
  • Find more about keeping your password secure at Safe Computing at NC State.

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Allowing parental access to student records

  • Never share your own Unity credentials with anyone, not even your parents.
  • Students may allow parents or guardians to access their personal information, records and billing information.
  • Be sure to follow the secure procedure for this at FERPA – Parental Access.
  • Parents or guardians will receive their own passwords.
  • ANY password sharing is a violation of the Computer Use Regulation.

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Password expired

Follow the directions for SUBSEQUENT password change.

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Password reset

  • Password reset is needed in ONLY one situation:
  • You can reset your password yourself unless you are an employee with a P4 or P5 level password.
    In that case, you must contact the NC State Help Desk for reset service.
  • During the reset procedure, you’ll need to correctly answer one of your three security questions (chosen randomly).
  • After the reset:
    • Your default password is activated.
    • Within 30 minutes, you must create a new password using your default password. 
    • If you miss the 30-minute window, then you will have to reset your password again.

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Password not working properly

Contact the NC State Help Desk.

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Forgotten password

See Procedure 2: If you DON’T KNOW your password (above).

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Additional help

For additional assistance with your Unity credentials, contact the the NC State Help Desk during business hours.

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