Unity Credentials

Contents

Your Unity credentials

Everyone affiliated with NC State is assigned a pair of computing credentials—Unity ID and default password—as follows:

Unity ID

Automatically generated from your name, your Unity ID is also known as your Unity username, user ID or login ID. Here’s how you receive it:

  • New undergraduate students can find their Unity ID in the wolfPAW system.
    NOTE: Students’ Unity credentials are NOT the wolfPAW login and password they created on the wolfPAW Registration Page.
  • New graduate students receive their Unity ID in their admission letter.
  • New faculty and staff receive theirs when they are hired, via email from the Onboarding Center.

Default password

  •  This eight-digit number is composed of two items:
    • Last four digits of the ID number on your Wolfpack One Card
    • Four digits of your birth month and day.

    Here’s an example:

    • Card ID ends in 1234
    • Birthday is January 31 (i.e., 01/31)
    • Default password is 12340131.

    CAUTION: Your default password is NOT secure.

    You can use your default password only to create a new password. Here’s how:

  • Your default password does NOT let you access IT resources; e.g., MyPack Portal.

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Two-factor Authentication (2FA)

  • For an extra level of account protection, you are strongly encouraged to enroll in BOTH of the services that provide Two-factor Authentication at NC State as soon as possible after you first access your account.
  • Effective Nov. 1, 2017, all employees will be REQUIRED to enroll in BOTH 2FA services.

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What your credentials provide

Your Unity ID and password (NOT your default password) are your keys to numerous university IT resources, including:

  • MyPack Portal
    • Human Resources
    • Student Information System
    • Financial System
  • G Suite (Google Apps @ NC State), including:
    • Gmail
    • Calendar
    • Google Docs
    • Google Sites

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Campus ID number

  • Your Campus ID number is the nine-digit ID number on your Wolfpack One Card.
  • New students receive this card during New Student Orientation.
  • New faculty and staff members receive their Campus ID number (a.k.a. Employee ID, PeopleSoft ID) during New Employee Orientation at the Onboarding Center. It is also available from their departmental Human Resources representatives.
  • NOTE: Your Campus ID number cannot access the IT resources available with your Unity ID and password.

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Security questions and answers

  • For all users
    • This required feature makes your account more secure.
    • It lets you easily reset your password yourself (if needed) or have an OIT staff member do it for you. You’ll just need to correctly answer one of your security questions (chosen randomly).
    • During setup, you must choose two questions from those provided, but you can create the third one.
    • For security reasons, you cannot see your submitted answers, but you can change them.
  • For users who set up security questions and answers BEFORE the transition to the new Identity Management system on May 8, 2017
    • These were not transferred into the new system.
    • If you haven’t already done so, please re-enter them at:
      Set User Identification and Authentication (UIA)
    • You can use your same questions and answers or create new ones.
    • You must have them in order to change your password.
  • For new students and employees
    • As part of your initial password creation you will be guided through the setup process for security questions and answers.
    • If you have not yet used your default password to create an initial password, please do so now.
    • To further secure your account, be sure to set up Two-factor Authentication.

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When a new password is required

You will need to create a new password promptly in any of these circumstances:

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INITIAL password creation or change after May 8, 2017

First Stage: Change from your default password or current password:

  1. Go to Password Change Form.
  2. Enter your Unity ID.
  3. Follow the instruction that applies to you:
    • If you are a new student or employee, then enter your default password.
    • If you already have a password, then enter that password.
  4. Follow the Guidelines for Password Strength and
    create a new password.
  5. Confirm your new password.
  6. Submit.
    You will be directed to Set User Identification and Authentication (UIA) security questions.

Second Stage: Set up security questions and answers:

On the Set User Identification and Authentication (UIA) page:

  1. Follow the guidelines and
    set up three security questions and answers.
  2. Submit.

Third Stage: Change your password:

NOTE: For security reasons, your first-time password creation (or first change after May 8, 2017) was canceled so you could set up your security questions and answers, which you’ve now completed. This cancellation won’t happen again on subsequent password changes.

  1. Go back to Password Change Form.
  2. Enter your Unity ID.
  3. Follow the instruction that applies to you:
    • If you are a new student or employee, then re-enter your default password.
    • If you already have a password, then re-enter that password.
  4. Follow the Guidelines for Password Strength and
    create a new password.
    NOTE: You may use the password you created in the First Stage (above) of this procedure before setting up your UIA security questions.
  5. Confirm your new password.
  6. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

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SUBSEQUENT password change

If you’ve already created a password for the very first time and now you need a new one, then select the procedure that fits your situation from the two given below.

Procedure 1: If you KNOW your password (or it has been reset)

  1. If you are changing from an existing password for the first time after May 8, 2017, go to:
    INITIAL password creation or change after May 8, 2017;
    otherwise, continue to Step 2.
  2. Go to Password Change Form.
  3. Enter your Unity ID.
  4. Enter your current password.
    NOTE: If your password has just been reset, then enter your default  password, which was activated during the reset.
  5. Follow the Guidelines for Password Strength and create a new password.
  6. Confirm your new password.
  7. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

Procedure 2:
If you DON’T KNOW your password

First, reset your password:

NOTE: Employees with a P4 or P5 level password must contact the NC State Help Desk for this service.

  1. Go to Reset Password
  2. Enter your Unity ID.
  3. Submit.
  4. On the Reset Password Challenge page that opens, correctly answer one of your security questions (chosen randomly).
  5. Submit.
    Your password will be reset to your default password.

Then, create a new password:

  1. Within 30 minutes after this reset, go to Password Change Form
  2. Enter your Unity ID.
  3. Enter your default password.
  4. Follow the Guidelines for Password Strength and create a new password.
  5. Confirm your new password.
  6. Submit.
    You may have to wait for up to 15 minutes for your new password to become effective on all systems.

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Securing your password

  • It is crucial that you safeguard your password.
  • Add another level of security by enrolling in BOTH services that provide Two-factor Authentication (2FA).
    NOTE: Effective Nov. 1, 2017, all employees will be REQUIRED to enroll in BOTH 2FA services.
  • NEVER share your password with anyone for any reason, no matter how urgent the request.
  • Assume that every request for your password, typically by email or on a website, is always fraudulent unless you are certain that it isn’t.
  • Find more details about keeping your password secure at Safe Computing at NC State.

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Allowing parental access to student records

  • Never share your own Unity credentials with anyone, not even your parents.
  • Students may allow parents or guardians to access their personal information, records and billing information.
  • Be sure to follow the secure procedure for this at FERPA – Parental Access.
  • Parents or guardians will receive their own passwords.
  • ANY password sharing is a violation of the Computer Use Regulation.

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Password reset

  • Password reset is needed ONLY when you are making a subsequent password change and you DON’T KNOW your password.
  • During the reset procedure, you’ll need to correctly answer one of your three security questions (chosen randomly).
  • After the reset:
    • Your default password is activated.
    • If you have reset your password yourself, then you must create a new one within 30 minutes using your default password. 
    • If you miss the 30-minute window, then you will have to reset your password again.

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Password not working properly

Contact the NC State Help Desk.

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Forgotten password

See Procedure 2: If you DON’T KNOW your password (above).

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Additional help

For additional assistance with your Unity credentials, contact the the NC State Help Desk during business hours.

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