The resource links below are primarily for OIT staff; e.g., OIT internal operating procedures.

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A

• Accident, work-related injury or illness.  Worker’s Compensation
• Account Rename Procedure and Exception Process (OIT)
• Accountants. Business Services
• Accounts Payable (amounts under $5,000)
• Accounts Payable (requisitions over $5,000)
• Accounts Receivable
• Active Directory Group Policy changes to the OIT OU: Subscribe to oit_ad_info to be notified.
• Adverse Weather policies
  See also:
  • Adverse Weather Procedures
  • OIT Critical Functions (IT applications, IT infrastructure)
  • OIT Staffing Guidelines for University Closing and Adverse Weather
  • University Official Holidays and Closings
• Annual Reports
• Awards for Excellence. NC State University Awards for Excellence

B

• Bookkeepers. Business Services
• Brand Resources, OIT
  • OIT-branded Slide Templates
  • OIT Google Forms Templates
  • OIT Photo Gallery (SmugMug)
  • OIT Word Logos/Wordmarks
  • OIT Letterhead for Google Docs
• Budget contact
• Building liaisons
  • OIT Building Liaisons
  • NC State Facilities Liaisons
• Business Services

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C

• Capital Asset Management System (CAMS) contact
• Certification Reimbursement Policy
• OIT Change Management
• Closing, University. University Official Holidays and Closings
  See also:
  • Adverse Weather Policy
  • Adverse Weather Procedures
  • OIT Staffing Guidelines for University Closing and Adverse Weather
• Compensatory Time (Comp Time) Policy
• Computer use
  • Computer Use Policy and Regulation
  • Computer Use Policy Training
• ComTech warehouse contact
• Conference rooms
  • Conference Rooms [for OIT staff only]
  • Conference Room and Lab Scheduling
• Confidential Counseling. Faculty & Staff Assistance Program.
• Conflicts of Interest and Conflicts of Commitment
• Critical functions (OIT), including IT applications, IT infrastructure

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D

• Data Center
  • Data Center Management – Governing Principles and Procedures
  • Emergency Power Off (EPO) switch
• Development. Office of Professional Development
• Direct Deposit Update/Change (PDF)
• Directory
  • Business Services contacts
  • Campus Directory
• Diversity Recruitment Resources (see also Recruitment Toolkit)
• Dress code. Work attire

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E

• Electric vehicles
  • Electric Vehicle Charging Stations
    On Transportation page, scroll down to “Electric Vehicle Charging Stations” (23 stations)
  • Electric Vehicle Charging Stations (PDF) (2016 map, 22 stations)
  • Permits.  Employee Parking
• Email. Gmail.
• Email signature
  • Public Records  –  Approved university email tag line
  • REG 08.00.02 – Computer Use Regulation, Section 2.13.
• Emergency: 911
• Emergency Power Off (EPO) switch
• Employee Awards and Recognition (TOAST, Pride of the Wolfpack, Award for Excellence, etc.)
• Employee IT Use, Rules & Regulations for
• Employee Orientation Checklist, for new OIT staff
• Separating Employee Guide.

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F

• Family and Medical Leave
• Financial Information and Resources.  Faculty & Staff Assistance Program.
• Forms.  OIT-branded Google Forms Templates
• Furlough implementation (PDF) memorandum (2009)

G

• Guidelines to Implement the OIT Strategic Operating Plan (PDF)
  (Version 1.1, March 26, 2014. To be updated based upon feedback and suggestions.)

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H

• Hillsborough Building
  • For non-urgent building liaison issues
    (e.g., heating, cooling, plumbing issues in restrooms, break rooms, proximity card access, metal door keys):
    hlb-building@lists.ncsu.edu
  • For receptionist issues
    (e.g., requesting parking permit for guest, expecting small package via UPS, FedEx or USPS, expecting guest to arrive in the lobby):
    hlb-receptionist@lists.ncsu.edu
  • If immediate attention is needed, call:
    • Dana Strickland 5-5437
    • Operations (24/7): 919-515-5500
• Holidays. University Official Holidays and Closings
• Human Resources contacts for OIT units

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I

• ID. Unity credentials
• Illness or work-related injury. Worker’s compensation.
• Incident Communications Procedures
• Incident, Reporting an IT Security
• Incident Reporting Procedures
• Injury
  • Work-related injury or illness. Worker’s compensation
  • NCSU Supervisor’s First Report of Incident (PDF)
• Insurance contact for OIT equipment & vehicles

J

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K

• Keys

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L

• Legal Support and Resources. Faculty & Staff Assistance Program.
• Liaisons
  • OIT Building Liaisons
  • NC State Facility Liaisons
• Letterhead. OIT Letterhead
• Logos. OIT logos/wordmarks.
• Long distance calls.
  For a code to call long distance from your office phone, contact April Jones at ajones11@ncsu.edu.

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M

• Meeting rooms. Conference Room and Lab Scheduling
• Metrics. OIT Metrics
• Mobile devices.  Mobile device contact in OIT

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N

• New Employee Orientation Checklist (see also Recruitment Toolkit)
  (copy and customize for individual position)

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O

• Office supplies – contact your manager or the person designated by your Director
• OIT Account Rename Procedure and Exception Process
• OIT Brand Resources. Downloadable slides, logos, letterhead
• OIT News (latest news)
• OIT Units
• Organizational Chart
• Orientation checklist for new OIT employees. Employee Orientation Checklist
• Overtime. Compensatory Time (Comp Time) Policy

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P

• Parking
  • Employee Parking
  • Visitor Parking Permit
• Password. Unity credentials.
• Phones
  • Office phone contact in OIT
  • Mobile device contact in OIT
• Photos. OIT Photo Gallery (SmugMug)
• Police. NC State University Police Department
  • Emergency: 911
  • Non-emergency: 919.515.3000
• Presentations (templates and images). OIT Brand Resources
• Problem in the Hillsborough Building. Hillsborough Building
• Professional Development. Office of Professional Development
• Project Management. Project Portfolio Services.
• Proximity card procedures and contacts
• Purchasing
  • Purchase Request Form (PDF)
  • Purchasing and Receiving for requisitions over $5,000
  • Purchase card reconciler contact in OIT

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Q

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R

• Recruitment Toolkit
• Reimbursement. Travel Reimbursement Authorization
• Report a problem in the Hillsborough Building. Hillsborough Building.
• Reporting an IT Security Incident
• Reports. OIT Reports
• Responding to an incident (e.g., service outage, degradation)
  • Incident Communications Procedures
  • Incident, Reporting an IT Security
  • Incident Reporting Procedures

S

• Scheduling meeting and conference rooms. Conference Room and Lab Scheduling
• Search Committee Toolkit (see also Recruitment Toolkit)
• Security Incident, Reporting an IT
• Security on campus. Police
• Separating Employees
• Separating Employee Guide. For employee and department representative
• Separation Checklist, Transfer Employee (PDF). For employee and department representative
• Service Planning. OIT Service Planning
• Signature, email.  REG 08.00.02 – Computer Use Regulation, Section 2.13
• Slide templates (Google Workspace). OIT-branded Slide Templates
• Solicitors. Telephone Solicitations from Vendors
• Staffing Guidelines for University Closing and Adverse Weather (OIT)
• Status, Notification of university (e.g., closing). Adverse Weather. Scroll down to “Notification.”
• Strategic Planning. University IT Strategic Planning – Process Team Meetings
• Supplies (office supplies). Contact your manager or the person designated by your Director.
• Surplus contact in OIT for these units:
  • Business Services
  • ComTech
  • Enterprise Application Services
• Surplus contact in OIT for these units:
  • Outreach Communications and Consulting
  • Security and Compliance
  • Shared Services
  • Technology Support Services
  • Vice Chancellor for Information Technology

T

• Telecommuting Procedures, OIT
• Telephone Solicitation from Vendors
• Temporary Employment for ComTech
• Temporary Employment for other OIT unit
• Timesheets. WolfTime.
• TOAST Award Form
• Training and Workshops
• Training (professional development). Office of Professional Development
• Travel
  • Pre-paid Travel Arrangements contact in OIT
  • Travel Reimbursements contact in OIT
• Tuition Waiver. Faculty/Staff Tuition Waiver Regulations

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U

• Unity credentials
• Unity ID. Unity credentials
• Unity password. Unity credentials
• University closing. University Official Holidays and Closings
  See also:
  • Adverse Weather
  • Adverse Weather Procedures
  • OIT Staffing Guidelines for University Closing and Adverse Weather
• University holidays. University Official Holidays and Closings
• University operational status (e.g., closing).  Adverse Weather.

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V

• Van use

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W

• Word logos.  OIT logos/wordmarks.
• Work attire
• Work-Life Solutions.  Faculty & Staff Assistance Program.
• Work-related injury or illness.  Worker’s Compensation.
• Worker’s Compensation
• Workshops.  Training and Workshops

X

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Y

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Z

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