Alumni email account setup

Your new Alumni email account (Google Workspace)

Account setup – first time login

  • Required to change the default password at first login. 
  • Agree to Google’s Terms of Service for this account. You will be prompted by Google. 
  • Set up a recovery phone number and email address (not your @ncsu.edu address); contact the NC State Help Desk with any issues.
  • At first login you will be required to enroll in Google Two-Step Verification (G2SV) for stronger account security. 
  • Remember, this is an email only account; no other services available (e.g., calendar, Meet, Chat).

Google Two-Step Verification

  • When you activate G2SV, you will be required to log in with both your password and an additional security measure, such as one of these:
    • push (or pop-up) notification on your smartphone
    • code delivered via text, voice call or mobile app
    • USB security key
    • printed backup code
  • Be sure to add backup methods to G2SV such as printed backup codes in case your primary two-factor authentication method (e.g., smartphone) is unavailable.
  • If you ever get locked out of your account because of G2SV, you must contact the Help Desk for assistance.

Transition to your new alumni email account

Once your account is set up, 

  • Check your new email address often.
    • If you did not check the auto-forward box when choosing the Alumni email account, you can set a forward yourself. See additional information on email forwarding.
  • Notify people that your email address is changing. 
    • Use a signature file in your student Google account that contains your new email address.
    • Consider a “vacation message” in your student Google account so that anyone emailing you receives a notification that your email address has changed. 
  • Perform a security review on your new Alumni email account and complete steps to secure your account. See https://myaccount.google.com for more information.
  • Review all your other online services and if necessary change your email address if your student @ncsu.edu address was initially used.  See our FAQ’s for additional information. 
  • Remember, this is an email account only, so no calendar, Meet, or any other services available.

Copy content to a personal Google account

You will be able to transfer a copy of your student My Drive files and emails to a personal Google account if desired. Wait to receive an email from us with instructions on how to copy content from your school account to another account. OIT does not recommend moving email to your Alumni account since it is email only with limited storage quota.

  • Only student work or personal files created while a student can be copied to your new account.
    • All university, work-related data should be left with your supervisor if applicable.
    • Current employees should be sure to keep student / personal data separate from university data.

Things to know about the “Copy your Content” process: 

  • Review Google’s documentation on how the “copy content” process works so that you:
    • understand what is being copied and what is not. 
    • review options available for using other tools to copy certain types of data.
  • Once the tool has finished copying your data, you will receive an email in your destination account (personal Google account) alerting you the copy process is complete. 
  • If there are issues, the email report you receive will provide a list of files it was unable to copy.
    • Keep in mind that Google will only copy files where you have owner or editor access; it will not copy files where options to “not allow copy, print, or download” are enabled. 
  • The complete data transfer process can take anywhere from a couple hours to a week to complete depending on the amount of data you have.
    • OIT recommends that you begin this process as soon as possible
    • Copied files might appear in batches in your Inbox or Drive.
  • Remember, the tool copies a “snapshot” of your data at the time you initiate the transfer.
    • If you continue to use these files in your @ncsu.edu account, you may have to repeat the process.
    • We recommend that you stop using your student account once you initiate a transfer. 

See our frequently asked questions as you shift to a new email address / account.